Bridges User Guide

Connecting to Bridges

System configuration

Account administration

File spaces

Transferring files

Programming environment

Software

Running jobs

Sample batch scripts

OnDemand

GPU use

Hadoop and Spark

Containers

Data collections

Gateways

Security guidelines and policies

Reporting a problem

Acknowledgement in publications

Bridges User Guide: Reporting a Problem

To report a problem on Bridges, please email help@psc.edu.  Please report only one problem per email; it will help us to track and solve any issues more quickly and efficiently.

Be sure to include

  • an informative subject line
  • your username
  • the JobID
  • the error message you received
  • the date and time the job ran
  • links to job scripts, output and data files
  • the software being used, and versions when appropriate
  • a screen shot of the error or the output file showing the error, if possible