Bridges User Guide: Reporting a Problem

To report a problem on Bridges, please email  Please report only one problem per email; it will help us to track and solve any issues more quickly and efficiently.

Be sure to include

  • an informative subject line
  • your username
  • the JobID
  • the error message you received
  • the date and time the job ran
  • links to job scripts, output and data files
  • the software being used, and versions when appropriate
  • a screen shot of the error or the output file showing the error, if possible