PSC Policies for User Accounts

The policies documented here are evaluated regularly to assure adequate and responsible administration of PSC systems for users. As such, they are subject to change at any time.

See also PSC policies on:

File Retention

PSC provides storage resources, for long-term storage and file management.

Files in a PSC storage system are retained for 3 months after the affiliated grant has expired.

Requesting a Refund

When appropriate, PSC provides refunds for jobs that failed due to circumstances beyond your control.

To request a refund, contact a PSC consultant or email This email address is being protected from spambots. You need JavaScript enabled to view it.. In the case of batch jobs, we require the standard error and output files produced by the job. These contain information needed in order to refund the job.

Maintenance Downtimes

The following times are reserved for system maintenance.

Note that the machines will not always be down at these times. However, PSC reserves the right to use these scheduled times for maintenance as necessary.

Computing resources Wed. 9 am - 3 pm
Storage resources Wed. 9 am - 3 pm
Gigapop Tue. & Fri. 7 - 8 am
PSC production network Tue. & Fri. 7 - 8 am

System Status

Bridges status. Read more.

Notifications on the status of PSC's systems, services, and HPC resources.

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