Connecting to Bridges

There are several things to check if you are having trouble connecting to Bridges.

  • If you are receiving a "Permission denied" error message, you might need to reset your password. You can do that through the form at
  • If your password reset fails, you may be using a different userid or the email address than what we have for you in our user database. To check, contact for verification.
  • If you think your password is correct, your account may have expired more than 3 months ago. Contact to check on the status of your account.
  • Another possibility is that your IP address may have been been banned from connecting because you typed your password incorrectly several times or some network anomaly occurred when you tried to connect. To check if your IP address was banned, send email to with your public IP address. Find your public IP address at

If you still can't connect, please email us at with how you are trying to connect and the errors you are getting.

on May 16, 2019

Bridges and Bridges-AI Helping COVID-19 Research

Bridges and Bridges-AI offer exceptional capabilities for critical areas of research. Specific, unique strengths include AI, genomics, and collaborative workflows.

Read more about Bridges' capabilities for COVID-19 research.