The Pittsburgh Supercomputing Center (PSC), a joint research center of Carnegie Mellon University and the University of Pittsburgh, was established in 1986, and for over 30 years has provided university, government and industrial researchers with access to several of the most powerful systems for advanced computational research, communications and data storage available to scientists, engineers and scholars nationwide for unclassified research. PSC advances science across the spectrum including artificial intelligence / machine learning, medical imaging, weather modeling, and genomics.

Our PSC is seeking a highly organized and motivated individual to serve as Allocations Coordinator. This position will report directly to the Senior Manager of Allocations and will assist and support the Allocations Manager with the day to day activities of the PSC’s internal allocations/users, the PSC’s Biomedical computing community and the NSF’s XSEDE community. This is an opportunity to join a growing team at the nexus of technology, research, and software development dedicated to helping the scientific community tackle challenging and complex problems.

Responsibilities are determined by active project needs. Some examples are as follows:

  • Supporting researchers with some of their technical questions about software/hardware during the pre- and post-application submission process for acquiring access to compute/storage/consulting resources that are part of NSF’s XSEDE program, along with supporting site reps from any of the 17 partner sites that make up the XSEDE program.
  • Working with system administrators from the Account/Accounting group of XSEDE to assist in development of new databases and user/administrative interface protocols.
  • Troubleshooting questions/problems brought to the attention of the PSC/XSEDE/Biomedical allocations group, initiating contracts for arrangements for quarterly XSEDE review meetings.
  • Assisting members of the NSF’s XSEDE peer review panel with logistics and site policies and procedures. Responsible for coordination of all logistics for quarterly meetings of the XSEDE Allocations peer review board. Providing on-site support for the quarterly meetings held at various locations across the United States.
  • Responsible for the tracking of compute and storage award determinations made at the quarterly review meetings on a day to basis.


  • Bachelor’s degree or equivalent professional experience required
  • At least three years administrative support experience in a high technology, rapid growth organization or university environment.
  • Experience in working in multi-project science-related organizations preferred
  • Excellent communication skills and external relations

Flexibility, excellence, and passion are vital qualities within PSC. Inclusion, collaboration and cultural sensitivity are valued proficiencies at CMU. Therefore, we are in search of a team member who can effectively interact with a varied population of internal and external partners at a high level of integrity. We are looking for someone who shares our values and who will support the mission of the university through their work.

You should demonstrate:

  • Extensive software skills, as well as internet research abilities and strong communication skills, both written and oral presentation.
  • Proven ability to troubleshoot questions, problems and emergencies.
  • Ability to learn general and business specific regulations, policies and practices, especially those relating to XSEDE and PSC allocations; and knowledge of the capabilities of various high performance computing systems available in XSEDE.
  • Proven leadership skills and the ability to think creatively with the capacity to prioritize and adhere to deadlines and schedules.
  • Ability to analyze data, identify trends, summarize results and make recommendations based on findings.


  • Background check

Are you interested in this opportunity with us? Please apply here

Carnegie Mellon University does not discriminate in admission, employment, or administration of its programs or activities on the basis of race, color, national origin, sex, handicap or disability, age, sexual orientation, gender identity, religion, creed, ancestry, belief, veteran status, or genetic information.  Furthermore, Carnegie Mellon University does not discriminate and is required not to discriminate in violation of federal, state, or local laws or executive orders.